MHR 523- Final Exam Guide - Comprehensive Notes for the exam ( 53 pages long!)
30 Nov 2017
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Document Summary
The management of people in organizations to drive successful organizational performance and achievement of organization"s strategic goals. The knowledge, education, training, skills, and expertise of an organization"s workforce (things you bring to the workplace) Studies conducted at the hawthorne plant of western electric that were concerned with the impact of fatigue, rest pauses, and lighting on employee productivity. The studies illustrated how psychological and social processes affect productivity and work adjustment. Shows that paying attention to employees (humans in general) gets them to work harder. Union liaison, working laws, compliance with new laws. ( outsourcing: practice of contracting with outside vendors to handle speci c business functions on a permanent basis ) Emphasis on contribution and proactive management of people. Every line manager must posses basic hr skills. New roles: activist, change steward, talent manager/organizational desginer, operations executor and business ally. Generational differences: age difference results in different values. Higher overall level of eduction, however higher level of functional illiteracy.
