[ITM 102] - Midterm Exam Guide - Comprehensive Notes for the exam (66 pages long!)

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Shikui Wu

Document Summary

Is/it are important tools in achieving greater efficiency and productivity. Bm; describe how company produces, delivers, and sells p/s to create wealth. Examples: apples ipad, microsoft"s soft(cid:449)are deli(cid:448)er(cid:455) (cid:373)echa(cid:374)is(cid:373) a(cid:374)d a(cid:373)azo(cid:374) Is/it as a major enabling tool for new p/s and bm. Serving customers well leads to customers returning, which raises revenue and profit. Example; high end hotels that use computers to track customer preferences and used to monitor and customize environment. Intimacy with suppliers allows them to provide vital inputs, which lowers costs. E(cid:454)a(cid:373)ple; n(cid:455)gard"s is (cid:449)hich li(cid:374)ks sales record to co(cid:374)tract (cid:373)a(cid:374)ufacturer. Result in: overproduction, underproduction, misallocation of resources, poor response time. Poor outcomes raise costs and lose customers. Responding to customers and supplies in real time. Information system set of interrelated components that. The hardware and software that a firm needs to achieve business objectives. Hardware and software are technical foundation and tools. Input raw data or info from organization, external environment or other is.