GMS 401 Study Guide - Comprehensive Final Exam Guide - Root Mean Square, Outsourcing, Human Resources

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Wally Whistance- Smith

Document Summary

A process by which objectives are achieved through the use of resources. management almost always involves dealing with: con icting objectives limited resources: operations. Those activities within an organization that are directly related to providing goods or services to customers sell more cut costs. What is operations management? production is the creation of goods and services: operations management (om) is the set of activities that create value in th form of goods and services by transforming inputs into outputs. Organizing to produce goods and services: essential functions, marketing - generate demand, production/operations - creates the product, finance/accounting - tracks how well the organization is doing, pays bills, collects money. Om is one of three major functions of an organization. we want to study how people organize themselves for productive enterprise. We want (and need0 to know how goods and services are produced. We want to understand what operations managers do. Om is such a costly part of an organization.