GMS 200 Study Guide - Final Guide: Freemium, Femininity, Cultural Intelligence

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

1. 1 describe the current workplace environment in canada. 1. 2 identify the characteristics of an organization. 1. 3 describe the dynamic forces that make up the general environment, who are the important organizational stakeholders, and what competitive advantage encompasses. 1. 4 identify who managers are and explain what they do. 1. 5 describe the management process and how managerial skills and competencies are learned. People and their talents are the ultimate foundations of organizational performance. Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value. A knowledge worker"s mind is a critical asset to employers and adds to the intellectual capital of an organization. Workforce diversity reflects differences with respect to gender, age, race, ethnicity, religion, sexual orientation, and able bodiedness. A diverse and multicultural workforce both challenges and offers opportunities to employers. Many call diversity a business imperative and view it as an asset. How diversity bias can occur in the workplace.