COMMERCE 1BA3 Study Guide - Performance Appraisal, Hazing, Westjet
6 Dec 2013
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Document Summary
Realistic job preview (rjp) and the psychological contract. What is socialization: process by which an employee begins to adapt to the values, norms, and beliefs of the organization and its members (culture) learned through osmosis. Involves learning the organization"s climate and learning to fit in : climate (below the waterline) Members" shared perceptions of the contingencies between behaviours in the work environment and their consequences . Climate is understanding of x & y relationships. Learning what behaviors are expected, acceptable, unacceptable. ** strategic importance of socialization (pg. , 254 ex 8. 1: sets the tone of employment relationship. Clarifies expectations / how things are done (lowering dissonance) Teach you about attitudes/knowledge and behaviors necessary to survive. Person/job fit match b/w an employees knowledge, skills and abilities and the requirements of a job) Person-organization fit match b/w an employees personal values and the values of an organization: distal outcomes (in the future) Increase ocb (organizational citizenship behavior: reduces anxiety for new employees.
