COMMERCE 1BA3 Midterm: COMMERCE 1BA3 MIDTERM
27 Oct 2016
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Document Summary
Ob understanding people & managing them to work effectively. Chapter 1 organizational behaviour (cid:498)organization(cid:499) = social inventions; accomplishing common goal through (cid:498)organizational behaviour(cid:499) = attitudes and behaviours of individuals/groups (cid:498)human resources management(cid:499) = programs, practices, and systems to acquire, develop and retain employees in organizations in organizations. M manage others (cid:498)management(cid:499) = art of getting things accomplished in organizations through (cid:498)evidence-based management(cid:499) = translating principles based on the best scientific evidence into organizational practices. 2 early views on management classical & human resource. Same goal 27873$ + efficiency replaced lower-level jobs: early 1900s, structure + control intensive coordination, and centralized decision making. Bad for managers(cid:495) b/c losing money best way to manage, and that an appropriate management style depends on the demands of the situation: depends on the demands of situation. Paid vacations good for employees b/c they get paid more participative and oriented toward employee needs: employees have a voice.
