[HLST 154] - Final Exam Guide - Everything you need to know! (28 pages long)

• School: MacEwan University
• Department: Health Studies
• Course: HLST-154
• Professor: Paula Culling

Document Summary

Can be well thought out and revised. Receiver can take time and fully understand and respond with appropriate feedback: disadvantages. More time consuming to write a written message. Nonverbal communication: wordless messages, includes body language, gestures, posture, tone and facial expression, three key elements. Channel through which motivation and possibly destructive self talk occurs: interpersonal. As the speaker we need to understand where informal and formal communication are appropriate: communication in a small group. Formal or informal communication is necessary to make decisions and problem solve: one-to-group communication. Speakers purpose is to inform, persuade or motivate an audience or group: mass communication. Delayed feedback from receiver: barriers to communication. Emotional state that doesn"t allow clear communication to a client in hospital. Different points of view, or differences in communication due to differences in brain function. Rigid gender roles were and in some places still are common in the workplace. Be aware of your personal state of mind, emotions, and attitude.