COMM 1010 Study Guide - W. M. Keck Observatory

• School: Dalhousie University
• Department: Commerce
• Course: COMM 1010
• Professor: Mc Larney

Document Summary

Union: an employee organization that has the main goal of representing members in employee-management bargaining over job-related issues. Craft union: an organization of skilled specialists in a particular craft or trade. Industrial union: consists of unskilled and semi-skilled workers in mass-production industries such as automobile manufacturing and mining. Union density: a measure of the percentage of workers who belong to unions. Collective bargaining: the process whereby union and management representatives negotiate a contract for workers. Certification: formal process whereby a union is recognized by the labour relations board (lrb) as the bargaining agent for a group of employees. Decertification: process by which workers can take away a union"s right to represent them. Negotiated labour-management agreement (labour contract): agreement that clarifies the terms and conditions and sets the tone under which management and labour agree to function over a period of time.