COMM 222 Study Guide - Final Guide: Job Satisfaction, Job Performance, Social Capital
12 Mar 2019
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Document Summary
: the influence that particular individuals exert on the goal achievement of others in an organizational context. Achieve goals by enhancing productivity, innovation, satisfaction and commitment of the workforce. Formal leadership: managers, executives, supervisors assigned leadership roles. Expected to influence others, and they are given specific authority to direct employees. No formal authority, must rely on being well liked or being perceived as highly skilled. : leadership that involves the ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization. Provides organization with a sustainable competitive advantage. Presence of a formal leadership role is no guarantee that there is leadership. Failure to exert any influence on others results in ineffective leaders. Traits: individual characteristics such as physical attributes, intellectual ability and personality. Traits focused on demographics, task competence, interpersonal attributes. Intelligence - energy & drive - self-confidence. Honesty & integrity - need for achievement - sociability.
