COMM 222 Final: 222
8 Feb 2017
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Document Summary
The attitudes and behaviors of individuals and groups in organizations. Examples of attitudes: satisfaction, commitment, reactions to change, stress. Examples of behaviors: conflict, cooperation, innovation, discrimination. An approach to management that recognizes that there is no one best way to manage, and that an appropriate management style depends on the demands of the situation. Classical: when you try to coordinate a person or control them in order to make them behave a certain way. Human relations: allowing the person to express themselves by being flexible and adapting to their needs. Interpersonal role: establish and maintain personal relationships. Informational roles: receive and transmit information across the organization. Decisional roles: makes decisions, allocates resources and handles conflict. It is determined by predisposition and long term learning history. The way you were brought up to think. Nurture is how you react after experiencing life events. Dispositional approach: stable traits that influence behavior. Interactionist approach: function of both dispositional and situational.
