MGMT1135 Study Guide - Quiz Guide: Selective Perception, Fundamental Attribution Error
Document Summary
One of the most interesting findings from attribution theory is that errors or biases distort attributions. When we make judgements about the behavior of other people, We tend to underestimate the influence of external factors and overestimate the influence of internal factors. This fundamental attribution error can explain why a sales manager is prone to attribute the poor performance of her sales agents to laziness, rather than to the innovative product line introduced by a competitors. Tendency for individuals to attribute their own successes to internal factors and put blame for failures on external factors. Tendency to attribute one"s own actions to external causes. While attributing other people"s behaviors to internal causes. Actors and observers tend to focus on different causes for behavior: We also use other shortcuts when judging others. Any characteristic that makes a person, object, or event stand out will increase the probability that it will be perceived.
