MGTS1601 Final: MGTS 1601 Exam Revision Note
MGTS 1601 Exam Revision Note
Lecture- what is OB?
Management function
⚫ Planning
⚫ Organizing
⚫ Leading
⚫ Controlling
Management roles (Minttzberg)
1. Interpersonal roles
⚫ Figurehead
⚫ Leader
⚫ Liaison
2. Informational roles
⚫ Monitor
⚫ Disseminator
⚫ Spokesperson
3. Decisional roles
⚫ Entrepreneur
⚫ Resource allocator
⚫ Distribute handler
⚫ Negotiator
Management skills
⚫ Technical skills
1. Apply specialized knowledge
⚫ Human skills
1. Ability to work with, understand, and motivate with other people
⚫ Conceptual
1. Ability to analyses and diagnose complex situations
Management activities
1. Traditional management (average manager)
Management functions
2. Human resource management
Motivate, training, managing
3. Communication (efficiency manager)
Exchange routine information and processing paperwork
4. Networking (successful manager)
Socializing, interacting with others
⚫ Make decision
⚫ Allocate resources
⚫ Direct activities of others to attain goals
