MGMT2100 Study Guide - Final Guide: Relate, Confirmation Bias
Interviews and Persuasive Presentations
Employment Interviews
Goals of the interview:
• Gather information from interviewees to help predict their future performance.
• Inform applicants about the job and the organisation.
• Determine applicants' ability to work with others and 'fit' into the organisational culture.
• Allow applicants to present themselves well.
Before the Interview
• Research the employer - your goal is to show the employer why you are the best person for the job.
Relate your strengths and experience to the job.
• Rind out about the job responsibilities.
• Find out and record where, when and with whom you will interview.
• Build your confidence.
Interviews
• Types of interviews - single, series, panel. Can be face-to-face, telephone, virtual.
• Types of questions - conversational, case, behavioural questions, projective, stress situations.
What to Communicate?
• Employers want concrete examples.
• Identify your skills: adaptive, transferable, and job-related.
• Present a good "story".
• Use data - numbers, volume, %, etc.
• Emphasise results: what happened as a result of your skills/efforts?
• Link up what you're good at to how you can help the employer out in this job.
Interview Question Examples
• Conversational - why do you want to work for us? How has your education prepared you for your
career?
• Behavioural - tell me about a time you used your initiative.
• Projective - how would your best friend describe you?
Post-Interview Stage
• Two situations - delay, offer.
• A follow-up letter/email.
• A follow-up telephone call.
Two Most Common Issues
• Nerves
Interviews From The Employer's Side
Steps in the Interview Process
• An interview guide should be created prior to all interviews to ensure the interviews are focused and
efficient and enable comparison and summarisation.
Preparing the Interview Guide
• The interview guide enables standardisation of interviews for effective comparison and summarisation:
• Determine the objectives of the interview.
• Plan the structure of the interview.
• Prepare interview questions.
• Prepare additional notes if they assist.
How to conduct the interview?
Introduction
• Conduct at the place of work where possible.
• Always state the reason for the interview and how it will be conducted.
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Document Summary
Inform applicants about the job and the organisation: gather information from interviewees to help predict their future performance, determine applicants" ability to work with others and "fit" into the organisational culture, allow applicants to present themselves well. Before the interview: research the employer - your goal is to show the employer why you are the best person for the job. Relate your strengths and experience to the job: rind out about the job responsibilities, build your confidence. Find out and record where, when and with whom you will interview. Types of questions - conversational, case, behavioural questions, projective, stress situations. Present a good story: use data - numbers, volume, %, etc. Link up what you"re good at to how you can help the employer out in this job. How has your education prepared you for your career: behavioural - tell me about a time you used your initiative. Two situations - delay, offer: a follow-up letter/email, a follow-up telephone call.
