Watch the video activitiy 2.2: Integrity: American axel & manufacturing

4). What behaviors does David brown use to inspire and motivate people? Which is correct, makes sense??!

A) being conscientious, having people think you are organized

B) communicating a clear purpose, having a vision

C) creating a social environment, having everyone get along

D) being agreeable, getting people to like you

33). Research by Hill, Kang, and Seo (2014) supports the notion that positive a leader-member relationship can result from _____.

A). a high degree of electronic communications between them

B). the leader and member having the same degree of conscientiousness

C). frequent social encounters with one another outside the workplace

D). the leader and member having complementary skill sets

Case Study Activity 2

This is a Problem-Solving Application. Read the case and undertake the ensuing activities.

Ababio Center Addresses Employee-Related Issues

Ababio Center, a social services agency in Adum, Kumasi, provides help to youth and low-income families. The center is funded by Local government, state and local agencies, together with insurers and private donors. The center’s rate of employee turnover recently grew from 41 percent to 72 percent over three years. This compares to national turnover rates between 50 and 60 percent for community health facilities. Ababio also found that employee motivation and engagement declined during the period, as did the quality of service provided. Nana Oye Odame, the HR director for the center, was charged with examining turnover, so she put together a team to examine its causes. The team looked at earlier job satisfaction surveys and exit interviews and identified the following themes:

• People quit because of “demanding work, work/life balance issues relating to night and weekend work, low salaries, on-call responsibilities without additional compensation for certain programs,”

• poor career development opportunities, and lack of support for managers.

Odame did not know how to eliminate these potential causes of turnover. She decided to ask the task force to interview managers from other social service agencies in Kumasi to discover how they were handling similar organizational issues.

Apply the 3-Step Problem-Solving Approach Step 1: Define the problem in this case.

Step 2: Identify the causes. What concepts or theories of OB help to explain the reasons people are quitting?

Step 3: Make your recommendations to resolve the problem.

QUESTION 1

1. Some workers are being paid above their pay range and then they get their wage rate frozen at their current rate of pay until salary scales catch up. What is this practice is called?

   a.

   green-circling

   b.

   red-circling

   c.

   merit pay reduction

   d.

   conservative pay reduction

1 points   

QUESTION 2

1. Functional job analysis was pioneered in the United States in the 1930s and is the precursor to the Canadian National Occupational Classification system.

    True

    False

1 points   

QUESTION 3

1. Which method of job analysis focuses on the behaviours that make up a job and uses job elements to describe work activities?

   a.

   Position Analysis Questionnaire

   b.

   Interviews

   c.

   Observation

   d.

   Functional Job Analysis

1 points   

QUESTION 4

1. A job specification is summary of the duties, responsibilities, and reporting relationships pertaining to a particular job.

    True

    False

1 points   

QUESTION 5

1. What is one problem with using the ranking/paired job evaluation method?

   a.

   It is time consuming.

   b.

   It is not acceptable to pay equity commissions.

   c.

   It is not acceptable to employment equity commissions.

   d.

   It cannot address external market equity.

1 points   

QUESTION 6

1. What are the three main reasons for conducting job evaluations?

   a.

   to decrease wage costs, to create job families, and to create pay equity

   b.

   to control wage costs, to create equitable pay structures, and to create employment equity

   c.

   to control wage costs, to create equitable pay structures, and to create the perception of an equitable pay system among participants

   d.

   to increase wage costs, to create equitable pay structures, and to create pay equity

1 points   

QUESTION 7

1. In 2018, Canada passed pay equity legislation that applies to all employers in Canada.

    True

    False

1 points   

QUESTION 8

1. A job description is a summary of the employee qualifications required to perform the duties for a given job.

    True

    False

1 points   

QUESTION 9

1. What is the major benefit for the ranking method of job analysis?

   a.

   It creates a series of grade descriptions.

   b.

   It creates a series of grade descriptions.

   c.

   It creates relative equal intervals between job classifications.

   d.

   It incorporates market data.

1 points   

QUESTION 10

1. What occurs to the female job class if the percentage of secretaries in that job class changes from 95 percent to 30 percent?

   a.

   It becomes a new job class.

   b.

   It becomes a male job class.

   c.

   It remains a female job class.

   d.

   It becomes a gender neutral job class.

1 points   

QUESTION 11

1. Why might using job descriptions for job evaluation purposes prove problematic?

   a.

   Companies simply do not keep wage rates updated.

   b.

   The dynamic nature of the general environment creates a situation whereby job duties change without human resources departments noticing it.

   c.

   Creating and maintaining job descriptions is not a laborious process.

   d.

   The output created by the job analysis process yields poor results.

1 points   

QUESTION 12

1. What is a valid reason to re-evaluate jobs?

   a.

   A new member joins the committee.

   b.

   The compensation-level strategy changes.

   c.

   A new performance system is implemented.

   d.

   There is a high level of appeals.

1 points   

QUESTION 13

1. What is the first step in most pay equity processes?

   a.

   analyze gender data

   b.

   determine what rules and laws apply

   c.

   review compensation

   d.

   analyze and compare jobs

1 points   

QUESTION 14

1. Which term refers to an organization that gives an employee the ability to appeal a decision of the job evaluation committee?

   a.

   procedural justice

   b.

   distributional justice

   c.

   organizational justice

   d.

   grievance system

1 points   

QUESTION 15

1. What is the observation method of job analysis well-suited for?

   a.

   jobs that have a short work cycle

   b.

   jobs with a long work cycle

   c.

   minimum wage jobs

   d.

   minimum wage jobs

1 points   

QUESTION 16

1. Which term refers to the relative value of different jobs as determined by knowledgeable individuals?

   a.

   the proxy method

   b.

   PAQ analysis

   c.

   paired comparison method

   d.

   the ranking method

1 points   

QUESTION 17

1. Once an organization has posted its pay equity plan, it has met its legal responsibility under the legislation and no further action is required.

    True

    False

1 points   

QUESTION 18

1. Which job evaluation category uses human judgement as the determining factor?

   a.

   whole job

   b.

   factor comparison

   c.

   statistical/policy capturing

   d.

   point-factor management analysis

1 points   

QUESTION 19

1. ABC Inc. is a new organization planning to launch a call centre in the next six months. You have been tasked with creating detailed job descriptions for several operational roles in the call centre. Which information collection method would you likely rely on to gather job information?

   a.

   utility analysis

   b.

   functional job analysis

   c.

   variable analysis

   d.

   data analysis

1 points   

QUESTION 20

1. What is a primary problem of job analysis process?

   a.

   creating too many job families

   b.

   analyzing the jobholder not the job

   c.

   having a committee

     d.

   professional designations