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Tips can be conceptualized as a pay-for-performance system. Take a look at this clip:

http://www.cbc.ca/news/business/marriott-s-envelope-please-program-urges-hotel-guests-to-tip-housekeepers-1.2768307

What are your thoughts on tipping as a compensation system? Do you agree? Disagree? is it cultural?

As a compensation manager, how would you design a performance-pay system for Marrriott using tips?

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