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Describe the cultural differences between a team and a non-team environment. What is a High-Performance Team? What are the benefits to the employees, customers, and management for using such teams? Describe the conditions necessary to create an HPT environment.

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manhokwe tawanda
manhokwe tawandaLv10
28 Sep 2019

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REFERENCES:

Lighter, D. (2011). Advanced Performance Improvement in Health Care Principles and Methods. Boston: Jones and Bartlett Publishers, LLC.

Question 1

An advantage of the behaviorally anchored rating scale approach is that it is straightforward and relatively simple.

True

False

3 points

Question 2

Problems regarding participation, goals, control, relationships, and process are likely to occur in a new team or when new members join existing teams.

True

False

3 points

Question 3

The performance norm conveys expectations about how hard group members should work and what the team should accomplish.

True

False

3 points

Question 4

Even though homogeneous teams may struggle in the short run to resolve issues, they are also likely to develop enhanced performance potential once things are worked out.

True

False

3 points

Question 5

The forming stage of the team development process is sometimes called

Analyzing Managerial Decisions: Why Teams Fail

Along with Mom and apple pie, teamwork has become a sacred cow to American businesses. Yet, one survey by Mercer Management found that only 13 percent of 179 teams received high ratings. Somehow, we have to get past this idea that all we have to do is join hands and sing Kum Ba Yah and say, We've moved to teamwork. Many companies are narrowing the focus and time horizon of teams. A team manager at Texas Instruments counsels that not everyone has to be on a team and that only 5 percent of its workforce are on self-directed teams. Harvard Professor Amy Edmonson questions whether many firms might be barking up the wrong tree in stressing the use of teams: I've begun to think that teams are not the solution to get- ting the work done. Discuss potential reasons why teams often fail to deliver the hoped-for results.

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