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MBS614 Study Guide - Midterm Guide: Royal Perth Hospital, Murdoch University, Radio Print Handicapped Network

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publish100books
10 May 2023
School
Murdoch University
Department
MBS
Course
MBS614
Professor

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Document Summary

Clara is a doctor at royal perth hospital (rph). Clara has been working for rph for the last 5 years. Clara has reached out to you for some assistance. Clara is thinking of taking a job in scotland for a period of time. She intends to leave australia on 15/03/2023 and start work on 01/04/2023 as a doctor in the local hospital in scotland. She will be paid into her scottish bank account, be employed by the scottish hospital and rent a place within 15 minutes of the hospital. Clara will need to leave her current job at rph, rent her current apartment in south perth, leave her cat with her parents and move all her furniture and belongings into a storage unit. Clara has decided she will sell her before she leaves to her sister who is at university and requires a car.

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Related Questions

Questions:


1. Assume you are in charge of socializing the newly hired nurses at a local hospital. What steps would you take to ensure that they understand the hospital's organizational culture? How would you help them understand how to manage stress on a daily basis so as to prevent burnout later in their careers? Explain.


2. Hospital environments are more stressful in nature than the work environments found in many other organizations. What are some of the unique challenges that hospitals face when attempting to create a supportive organizational culture that helps employees reduce and manage their stress levels?


3. Think about your university or an organization for which you have worked. Using the intervention points in Exhibit 2.6 provide exmples of how the university or organization attempted to create a certain type of organizational culture. Was it successful (or unsuccessful) in creating the desired culture? Explain.

EXERCISE 7-10 Customer Profitability Analysis [LO7-3, L07-4, L07-5] Worley Company buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Worley sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by 5%. For example, if a hospital buys supplies from Worley that had cost Worley $100 to buy from manufacturers, Worley would charge the hospital $105 to purchase these supplies. For years, Worley believed that the 5% markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits Worley decided to implement an activity-based costing system to help improve its understanding of cus- tomer profitability. The company broke its selling and administrative expenses into five activities as shown below: Activity Cost Pool (Activity Measure) Total Cost Total Activity $ 500,000 248,000 5,000 deliveries 4,000 orders Customer deliveries (Number of deliveries) .......... Manual order processing (Number of manual orders)... Electronic order processing (Number of electronic orders) .................... Line item picking (Number of line items picked) ...... Other organization-sustaining costs (None) ... Total selling and administrative expenses ..... 12,500 orders 450,000 line items 200,000 450,000 602,000 $2,000,000 Worley gathered the data below for two of the many hospitals that it serves-University and Memorial (both hospitals purchased a total quantity of medical supplies that had cost Worley $30,000 to buy from its manufacturers): Activity University Memorial 10 25 Activity Measure Number of deliveries ........ Number of manual orders ...... Number of electronic orders .. Number of line items picked .... 0 15 120 250 Required: 1. Compute the total revenue that Worley would receive from University and Memorial. 2. Compute the activity rate for each activity cost pool. 3. Compute the total activity costs that would be assigned to University and Memorial. 4. Compute Worley's customer margin for University and Memorial. (Hint: Do not overlook the $30,000 cost of goods sold that Worley incurred serving each hospital.) 5. Describe the purchasing behaviors that are likely to characterize Worley's least profitable customers.

Worley Company buys surgical supplies from a variety ofmanufacturers and then resells and delivers these supplies tohundreds of hospitals. Worley sets its prices for all hospitals bymarking up its cost of goods sold to those hospitals by 6%. Forexample, if a hospital buys supplies from Worley that had costWorley $100 to buy from manufacturers, Worley would charge thehospital $106 to purchase these supplies.

For years, Worley believed thatthe 6% markup covered its selling and administrative expenses andprovided a reasonable profit. However, in the face of decliningprofits Worley decided to implement an activity-based costingsystem to help improve its understanding of customer profitability.The company broke its selling and administrative expenses into fiveactivities as shown below:

Activity Cost Pool (Activity Measure) Total Cost Total Activity
Customer deliveries (Number of deliveries) $ 445,000 5,000 deliveries
Manual order processing (Number of manual orders) 525,000 7,000 orders
Electronic order processing (Number of electronicorders) 260,000 13,000 orders
Lineitem picking (Number of line items picked) 1,035,000 450,000 line items
Other organization-sustaining costs (None) 690,000
Total selling and administrative expenses $ 2,955,000

Worley gathered the data below for two of the manyhospitals that it serves—University and Memorial (both hospitalspurchased a total quantity of medical supplies that had cost Worley$37,000 to buy from its manufacturers):

Activity
Activity Measure University Memorial
Number of deliveries 14 24
Number of manual orders 0 48
Number of electronic orders 15 0
Number of line items picked 150 230

Required:
1.

Compute the total revenue that Worley would receive fromUniversity and Memorial.
University
Memorial

2.

Compute the activity rate for each activity cost pool.(Round your answers to 2 decimal places.)

Customer Deliveries

Manual Order Processing

Electronic Order Processing

Line Item Picking

3.

Compute the total activity costs that would be assigned toUniversity and Memorial. (Round your intermediatecalculations and final answers to 2 decimal places.)

University
Memorial

4.

Compute Worley’s customer margin for University and Memorial.(Hint: Do not overlook the $37,000 cost of goods sold that Worleyincurred serving each hospital.) (Loss amount should beindicated with a minus sign. Round your intermediate calculationsand final answers to 2 decimal places.

University

Memorial