COMM 2131 Lecture Notes - Los Angeles Police Department, Identity Management, Communication
17 Apr 2023
School
Department
Course
Professor
Document Summary
When one sees a job listing posted, one of the skills listed that they want is excellent communication skills. Having excellent communication skills is vital to every career the los angeles police. Department cited bad communication as one of the most common reasons for errors in shooting by its officers. The same goes for doctors and other medical professionals . In a study, poor communication was identified as the root of more than 60 percent of reported medical errors including errors leading to death. It causes as many as 98,000 deaths a year. Research has suggested that there is a significant difference between the communication skills of physicians who have no malpractice claims against them and doctors with previous claims. Tip for recovering from a communication blunder: acknowledge how others feel, admit when you have made a mistake, and express sincere regret.
