BUSI 2204 Chapter Notes -Strategic Planning, Marketing Strategy, Marketing Mix
Document Summary
Strategic planning - process of developing and maintaining a strategic. Fit between the organisation"s goals and capabilities and its changing marketing opportunities. Prep annual, long-range and strategic plans that allow company to take advantage of opportunities in the constantly changing environment. Have a clearly defined purpose for the organisation to win in the marketplace. Develop formal mission statement to indicate the organisation"s purpose. Mission statements should be market oriented and defined in terms of satisfying basic customer needs and they"re motivating. Should emphasise the company"s strengths and tell forcefully how it intends. Detailed supporting objectives for each level of management. Profits can be improved by increasing sales or reducing cost. Sales are increased by improving customer engagement and raising the company"s share within its market. Must develop clear marketing strategies and programs to support these objectives. The collection of businesses and products that make up the company.