Lecture : Chapter 1 -3
Document Summary
Creative task performance: is the degree to which individuals develop ideas or physical outcomes that are both novel and useful. By conducting job analysis: a process by which an organization determines requirements of specific jobs. A list of all the activities involved in the job is generated. Each activity is rated by subject-matter experts, according to things like the importance and frequency of the activity. Activities rated highly in terms of their importance and frequency are retained and used to define task performance. Retained behaviours find their way to training programs as learning objectives and into performance appraisal systems as measures to evaluate task performance. National occupational classification: a national database of occupations in canada, organizing over 40 000 job titles into 500 occupational group descriptions. Defined as voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place.
