Management and Organizational Studies 3305A/B Chapter : CH 15

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Stress on performance; the stress of time pressure, the stress of threat and anxiety and the stress imposed by factors in the environment. Stressors : it influences on information availability and processing that are not inherent in the content of that information itself. Noise, vibration, heat, dim lighting, anxiety, fatigue, frustration and anger. It is closely linked, a physiological change is often observable. It can affect the efficiency of information processing, generally by degrading performance. It may have long-term negative consequences for health. = the cause can be labelled as a stressor. The effect may be direct or indirect: direct effects : it influences the quality of information received by the receptors or the precision of the response. The level of the variable involved determines whether a degradation of performance occurs. Intermediate levels often producing better performance than levels that are too low or too high. Ex; low illumination and glare can exert direct detrimental effects on performance.

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