MGT 321 Study Guide - Final Guide: Job Design, Fundamental Attribution Error, Brainstorming
Document Summary
Perception is the process through which people receive, organize, and interpret information from the environment. A psychological contract is the set of individual expectations about the employment relationship. The employee value proposition describes the organization"s intentions for creating value for both the employee and employer sides of the psychological contract. Fundamental attribution error overestimates internal factors and underestimates external factors driving individual behavior. Self-serving bias explains personal success by internal causes and personal failures by external causes. A stereotype occurs when attributes commonly associated with a group are assigned to an individual. A halo effect occurs when one attribute is used to develop an overall impression of a person or situation. Selective perception is the tendency to define problems from one"s own point of view. Projection is the assignment of personal attributes to other individuals. Impression management is the systematic attempt to influence how others perceive us. Personality is the profile of characteristics making a person unique from others.
