ITM 706 Study Guide - Midterm Guide: Production Planning, Collective Behavior, Archimate

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 706
• Professor: Mehdi Shajari

Document Summary

Actors, physical objects, immaterial objects (examples & outcomes) & customers. Process thinking ford case study (performance issue, redesign) Bpm & bpm 6 lifecycle stages (process identification {process architecture}, process discovery {as-is process modeling}, process. Analysis, process redesign {process improvement}, process implementation {org. change mngmt. Bpm goals (healthcare, finance, manufacturing, construction, tool rental business, lead time) Bpmn 4 elements (activity, start/end event, gateway, sequence flow) & order-to-cash example. Xor gateway + and gateway + or gateway (and examples in diagrams) & order distribution process example. Enterprise architecture (ea) & enterprise problems (complexity & change) Enterprise changes (transform by disruptive trends & disruptive tech) Disruptive tech (e-commerce, socials, ai, ml, iot, augmented reality, blockchain), (fomo is for change) (seen as oppt. ) Disruptive trends (lack of flexibility, risk of disruption, how to respond to trends) Types of digital transformation (business process, business model, domain, cultural/organizational) Enterprise architecture characteristics (level, essentials, relation, complexity, processes, flexibility, adaptation, extended, evolved).