COMM 306 Lecture Notes - Lecture 5: Hierarchical Organization, Organizational Communication
Document Summary
Examining culture helps explain and understand behavior within and differences among organizations. How group members make sense of things together. Culture: the communicatively constructed system of artifacts, values, and that assumptions, emergent from the interactions of organizational members, constrains and guides organizational members. Artifacts: visible aspects of the organization, such as norms about behavior and dress, orientation, or logos. Values: strategies, goals, principles, or qualities that are considered ideal or desirable, and create guideline for organizational behavior. Assumptions: taken-for-granted beliefs that are so deeply entrenched that organizational members do no talk about them. Organizational cultures are historical and created through communication. Reciprocal process: communication influences culture, culture influences communication. Take time to develop and emerge, change over time. Rituals- events of social interaction with purpose and social consequence. Informal cultural rules- implicit rules that tell members the preferred or required behaviors. Organizational communication style- the appropriate communication channels for the organization. Espoused values- explicit, stated by management, not practiced regularly.
