COMM 220 Lecture Notes - Lecture 6: Influence Of Mass Media

• School: WWU, Western
• Department: Communication Studies
• Course: COMM 220
• Professor: jason lind

Document Summary

Listening a complex process that consists of being mindful, hearing, selecting, and organizing information, interpreting communication, responding and remembering. Situational obstacles: message overload (too much info; sheer amount taken in, message complexity (difficult subject matter, external noise. Lack of training: hearing problems, preoccupation (absorbed in our own thoughts, rapid thought, process information faster than people speak, prejudgments, you think you know what the person is talking about so you stop listening, assuming. Lack of effort: faulty assumptions, effective communication is sender"s responsibility (cid:894)false(cid:895, listening is passive (false, talking has more advantages than listening (false, media influence. Insulated listening (no acknowledgement: they block out topics, changing the topic, defensive listening (take comments as an attacks, ambushing (collect and use later, lawyers, catching someone in a lie. Literal/insensitive listening (take comments at face-value: someone saying their okay when their facial expression is sad. Informational listening: talk less, get rid of distractions, don"t judge prematurely, hear people out.