MGT 3304 Lecture Notes - Lecture 3: Iso 9000, Relay For Life, Statistical Process Control
Document Summary
Team: complementary skills, common purpose, mutually accountable. Common understanding of how to achieve their purpose. Mutual trust: they trust the other people"s integrity (other people will do the right things for the team, they trust the ability of your co-team members. Cohesiveness: you like being on the team, identifying with the team. 1: avoidance of accountability, lack of commitment, fear of conflict, absence of trust, trust is the foundation of all successful teams (you have to be able to trust people in order for the rest of them to work) More effort resources (more hands to get the job done) Potentially greater variety: knowledge, skillfulness, perspective. Someone drinking at work; send the message that there is zero tolerance for this behavior (you"re allowed to fire him): Margaret deck agreed but the hr person looked at it from a different perspective: it"s a lose/lose situation.
