IS 3003 Lecture Notes - Lecture 11: Social Bookmarking, Digital Pictures, Inference Engine

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Involve definite procedure for handling them so do not have to be treated as new: unstructured, semi structured. No well-understood or agreed-upon procedure for making them. Generally made by high level of managers. Not as well defined by standard procedures. Only part of problem has clear-cut answer provided by acceptance procedure. Also may include a human or subjective element. Middle management: the decision making process. Intelligence (problem identification): discovering, identifying, and understanding the problem: solution design: identifying and exploring various solutions, choice: choosing among solution alternatives. Implementation: making chosen alternative work and monitoring: quality of decisions and decision making. Comprehensiveness decision reflects a full consideration of the facts and circumstances. Decision faithfully reflects the concerns and interests of affected parties. Decision making is efficient with respect to time and other resources. Due process: systems and tech for supporting decisions, management information systems. Support semi-structured decision making: decision support systems.

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