MGT-330 Lecture 5: MGT 330 OneClass Chapter 5
21 Jan 2019
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Decision making: the process of choosing a solution from available alternatives. Rational decision making: a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions. *right kind of conflict can lead to better group decision making. *begins and ends by having group members write down and evaluate ideas. *improves group decision making by decreasing a-type conflict. Disagreement that focuses on problem and issue-related differences of opinion. Devil"s advocacy (assigned role of critic) approach can lead to c-type conflict. Well why do we do it any way? -devil"s advocacy. Disagreement that focuses on individuals or personal issues. *members of a panel of experts respond to questions and to each other until reaching agreement on an issue. *group members use computers to build on each other"s ideas. *advantages: view problems from multiple perspectives, find/access more info. , generate more alternative solutions, committed to making chosen solution work.
