ACC 312 Lecture Notes - Lecture 12: Cash Flow, On-Time Performance, Longrun

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Topic balanced scorecard (chapter 12 pages 525-533) This semester we have been looking at ways to evaluate performance: Chapters 10 & 11 direct labor and direct material price and efficiency variances, and overhead variance to evaluate the supply chain manager, hr manager, and production manager. These variances are an effective way to evaluate these cost center managers. First half of chapter 13 roi, ri, and eva to evaluate investment center managers. These measurements evaluate whether a unit and its manager is doing a good or bad job strictly based upon financial measures. Let"s look at a short video explanation of the balanced scorecard. https://youtu. be/m_ilolywryw. To provide superior service stimulate revenue to our customers . The balanced scorecard helps us measure our performance towards reaching our objectives. It is a popular management control system used to evaluate companies, subunits, managers and employees because it takes into account both short-term and long-term factors (using both quantitative and qualitative criteria).

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