MANAGMNT 330 Lecture Notes - Lecture 11: Policy, Physical Attractiveness, Ingratiation
Document Summary
3/8/17: communication be interested in, information being able to convey what happened that others might, analysis some opinion. (cid:498)what the hell(cid:499) point people to stories that might be interesting to. Point someone to something that might be of use to them them: humble putting others ahead of yourself, humility, here and now, basic. 3/20/17: power and politics, power can be. Informal: referent power (a sense of likeability, pretty on the inside, pretty on the outside (physical attractiveness) One person is in charge of spending a budget: influence tactics (particularly useful for increases in informal power, direct, rational appeals (logic) Indirect: consultation (going to someone else and asking for their advice) 3/27/17: conflict, problem, resolution, conflict: a disagreement between two or more people, task conflict, people conflict, emotion. Intractable: conflict, initiated, well defined resolution method, criteria for trade offs, coaching, escalation, require joint escalation, keep it transparent.
