IS 425 Lecture Notes - Lecture 12: Software Agent, Facebook Messenger, Godaddy

• School: University of Maryland-Baltimore County
• Department: Information Systems
• Course: IS 425
• Professor: T R

Document Summary

Questions: there are many different types of technologies available that can aid the organization to effectively carry out and preform group meeting and collaborations, the bots can helps the costumers in many ways. They can have easy interactions with the customers and help them if they are looking for something. I remember that once i was having issue with my website domain on godaddy website and i didn"t know what to do. I looked it up and tried to solve it by myself but it did not work. Then i notices that there was a 24/7 chat available for the customers, so i tried it. There was chatbot, it asked me several questions and help me solve my issue. These people like to chat with friends and they likes chatting with the chatbots placed by the beauty company to answer their beauty questions and provide recommendations.