FHCE 3350 Lecture Notes - Lecture 4: Workflow, Accounts Payable, Accounts Receivable
Document Summary
Onsite leasing office (community manager, assistant manager, leasing consultant) Age of property (lease up to mature) Directs the daily activities of the community: fiscal budgeting, reporting, expenses, operations - marketing, leasing, customer service, maintenance. Communication: requires effectiveness with diverse parties and interests, build and maintain relationships, provide instructions and guidance (make complex simple) onsite leasing office // onsite introduction. Listen and respond to questions: enforce with sensitivity, secure support and resources, manage conflict, handle emergencies. Organization: create and maintain efficient systems, retain and quickly & easily retrieve information. Lead tea(cid:373) i(cid:374) suppo(cid:396)ti(cid:374)g co(cid:373)pa(cid:374)y"s goals: becoming increasingly important, proficient with basics + ability to learn quickly for constant change. T&d: becoming increasingly important, encourage and inspire, provide needed resources, effectively delegate with ownership and accountability. Financial responsibility: accounts receivable, collections, accounts payable, expense control, traffic and occupancy, p&l and variance reports, budgeting and forecasting, monthly variance reports, miscellaneous. Differences from similar positions: oversee assets with multi-million $ budgets, diverse responsibilities.