MAN 3025 Lecture Notes - Lecture 3: Feedback, Swat, Group Cohesiveness

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Groups: a group is two or more freely acting individuals who share collective norms, goals, and identity. Team: small group of people with complementary skills, committed to a common purpose, performance goals, approach for which they hold themselves mutually accountable, all teams are groups, not all groups are teams. Formal: established to do something productive for an organization, headed by a leader. Informal: formed by people seeking friendship, has no o cially appointed leader, although a leader may emerge. Popularity of teams: teams typically outperform individuals when tasks require multiple skills, judgement, and experience. 4 types of work teams: advice teams. Created to broaden the information base for managerial decisions. Responsible for performing day to day operations. Assembly teams, maintenance crews: project teams. Work to do creative problem solving, often by applying the specialized knowledge of members of a cross-functional team. Task forces, research groups: action teams.

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