BUAD441 Lecture Notes - Lecture 1: Outsourcing, Mass Customization, Strategic Management
21 Nov 2016
School
Department
Course
Professor
Document Summary
Dell is a leader bc of fast response time. As customers place orders, suppliers know when to ship components. Suppliers restock warehouse and manage the inventory. Careful supply chain mgmt. is key for dell"s strategic management. Tiers of suppliers of services and supplier of materials. Downstream members- customers: actions of downstream supply chain members can affect the operations of the upstream members, referred to as the bullwhip effect: the phenomenon in supply chains whereby ordering patterns experience increasing variance. Customers may change ordered quantity or delivery date. Service and product mix changes: customers may change the ix of ordered items. Engineering changes to the design of services. Information errors (demand forecast errors, faulty inventory counts) Service or product promotions may create demand spike. New service or product intros may require new supply chain. Managing the: flow of materials & services, flow of information, flow of funds.
