COMM 1000 Lecture 5: Listening and Conversation
11 Feb 2019
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Document Summary
Lecture 5: listening and conversation: february 11, 2019. Listening: a process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages. Listening vs hearing: listening is a psychological process, listening matter, but it is difficult. Component of listening: hearing, sounds in our ears, understanding, has to be able to make some simple sense of it, remembering, requires a conscious effort. Interpreting: what are they trying to tell me, evaluating. Barriers to listening: physical/physiological, noise, being in pain, being hungry, or tried, psychological, boredom, emotions, conflicting objectives, different settings, being in lecture, professor saying you don"t need to know it, poor listening habits. Interrupting people: poor eye contact, not responding to requests, questions. Pseudo-listening: when you aren"t actually listening but pretending to listen. Active listening: paraphrasing, take what someone has said and re-wording it, reflection, taking the ideas of others and putting in some deeper thought, questions, asking questions.
