MAN 3025 Lecture 1: MAN3025 Chapter 1 Notes
Document Summary
Intellectual capital - the total sum of a workforce"s knowledge and ability that can be used for the organization"s benefit. Workforce diversity - creating and maintaining a workforce that is represented by groups of people of different age groups, ethnicities, genders, races, religions, and sexual orientations. Prejudice - having preconceived unreasonable attitudes regarding members of a certain demographic, population, or group (race, gender, age, etc. ) sets stage for diversity bias. Discrimination - when members of a particular group are given substandard and unfair treatment in the organization. Glass ceiling effect - an unseen barrier that stops minority groups and women from attaining high positions in organizations, despite adequate experience and qualifications. Globalization - the process by which different countries and regions have become interdependent in regard to resources, markets, and competition. Portfolio worker - a person who can adapt to different jobs and careers due to possessing many different types of skills.
