CMN 120 Lecture Notes - Lecture 3: Speech Disfluency, Nonverbal Communication, Peace Symbols
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Replace: if it"s loud, use nvc instead of verbal; ex: cover your ears. Contradict: using sarcasm to speak, ex: how lovely. Nonverbal communication (nvc) can replace, or contradict the verbal message. Type of nonverbal communication: body movements = includes gesture, space (distance), position, facial displays, eye gaze, touch, vocal behavior = includes pauses, response latency, loudness, talk duration, and speech rate, clothing = garments, devices, cosmetics, treatments. Nvc may be classified into two categories (according to goffman): given behavior (what you do intentionally, given off behavior (what you do unintentionally) Nonverbal channels: gesture, emblems = gestures that have a direct dictionary definition, which implies if you know what it means, then it is what it means; completely replace our use of words. Mehrabian"s famous formula (of how we like someone): Liking judgments = 0. 7 verbal + . 38 vocal + . 55 facial information. We almost always believe the nvc more than the verbal communication.
