PSY 264 Lecture Notes - Lecture 4: Theory X And Theory Y, Operations Management, Brighton Beach
10 Apr 2019
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Document Summary
The management philosophy of north america for the vast majority of the 20th century reflected douglas mcgregor"s theory x. Theory x held that workers are irresponsible and unwilling to work and must be persuaded to perform their obligations to their employers. Thus, the theory x based management approach to organization is to structure the job, closely supervise, and reward good performance and punish poor performance. This approach encourages a carrot-and-stick, hierarchically controlled approach to management. The emphasis is on short-term compliance and profitability. Certainly some american workers and workers in other countries fit the. However, others respond better to a theory y approach, the op- posite of theory x. Theory y managers create an environment that encourages self-control and the willingness to take responsibility. They assume that most employees want to work and do not have to be coerced to do a good job.
