COMM 3523 Lecture Notes - Lecture 13: Negative Approach, Informa
Document Summary
M o n d a y o c t o b e r 2 4 , 2 0 1 6. Typology based on level of assertiveness and cooperativeness: competitive, avoidant, collaborative. Typology based on level of engagement and approach violence: engagement: how active or how passive the response is to a conflict situation, approach: positive or negative approach. Voice individual voices concerns in a positive manner. Loyalty where the person passively deals with the problem itself. Exit take action to deal with the conflict situation in a threatening way. Neglect refusing to talk about it, passive aggressiveness. Advantages: useful for making quick decisions, can generate creative ideas via debate, informs the other person of your commitment to the issue. Disadvantages: can harm the relationship because of external goals focus, ineffective if the other person is avoidant, tends to reduce conflicts to either-or battles.
