MGT 300 Lecture Notes - Lecture 1: Soft Skills, Telecommuting, Knowledge Management

• School: University of Alabama
• Department: Management
• Course: MGT 300
• Professor: Eric Williams

Document Summary

Management pursuit of organizational goals efficiently & effectively. Competitive advantage ability of an organization to produce goods or services more effectively. Innovation finding ways to deliver new or better goods/services. Diversity challenge to manage people of different ages, genders, races, & ethnicities. Some believe that diversity & variety in staffing produce organizational strength. Globalization expansion from local to global markets. E-business using the internet to facilitate every aspect of running a business. More data = challenges to decision making. More artificial intelligence more automation in the workforce. Organizational changes shifts in structure, jobs/goals, knowledge management ex) telecommuting, videoconferencing. Ethical standards deals with ethical issues within business. Sustainability economic development that meets present needs w/o compromising ability of future generations. Top managers make long-term decisions for the organization; establishes objectives, policies, & strategies ex) ceo"s, coo"s, etc. Middle manager implement policies & procedures of managers above them; supervises & coordinates activities of managers below them ex) plant manager, district manager, etc.