CTD 231 Lecture Notes - Lecture 19: Implied Warranty, Quality Assurance, Astm International

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Every employee at every level works to achieve error prevention: making it right the first time is less expensive than figuring out what to do with seconds. Quality assurance is based on defect prevention rather than detection. Physical features of design, materials, construction, & finishing. Durability: retain appearance after purchase, shrinkage resistance, seam strength. Product quality has 2 dimensions: physical features of product, performance features involve. Firms doing business with eu may need to conform to iso standards. Developed from company standards, but more detailed. Specification libraries: accessibility to previously developed style, pattern, or measurement specifications that can be recalled/reused. Performed on raw materials or sample garments. Aatcc wet or chemical testing methods (finishes) Astm dry or physical testing methods (tear & abrasion testing) Tfpia wool must be identified; anything over 5% of total weight. Ftc identification number or brand name for each manufacturer. Critical issue when imported (tariffs, trade agreements) Warranties & certification: implied warranty, written warranty.

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