NSG 4415 Lecture Notes - Lecture 3: Servant Leadership, Social Capital, Social Skills
13 Dec 2019
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Document Summary
Chapter 3: 21st century thinking about leadership and management. Shift in focus of care to community setting. Focuses on the development or empowerment of worker"s strengths. Recognizes the uniqueness of staff, nurse leaders, and the organization. Creates work environments that promote nurses health and facilitate their development. Putting others including employees, customers, and the community as the number one priority. Fostering a service inclination in others that promotes collaboration, teamwork, and collective activism. Emotionally intelligence refers to the ability to use emotions effectively and is required by leaders/managers in order to enhance their success. Emotional intelligence is critical for building a cooperative and effective team. Nurse-managers need to continually adapt, re ect on progress, and setbacks, and adjust their course. States that leaders must work together with subordinates to identify common goals, exploit opportunities, and empower staff to make decisions for organization productivity to occur.
