HRM 1101 Lecture Notes - Lecture 4: Goal Setting, Total Rewards, Life Insurance

• School: Temple University
• Department: Human Resource Management
• Course: HRM 1101
• Professor: Katherine Nelson

Document Summary

Actively engaged: passionate and enthusiastic, connected to company, drive innovation, move company forward, go the extra mile. Not engaged: checked out, sleepwalking, put in time but no energy or passion, usually don"t go extra mile. Actively disengaged: negative drag on culture, it"s not my job , may well sabotage company and employee goodwill, no company loyalty, undermine what engaged coworkers accomplish. Cost of disengaged employees: 16%, 22. 5 million workers ach cost ,000 in productivity per year, us has most engaged employees. Benefits of engaged employees: 50% more likely to have lower turnover, 56% more likely to have customer loyalty, deliver more profits each year, fewer accidents. Gallup"s 12 questions: don"t need 100 question surveys, only need 12, can measure the levels of engagement in the workforce, 1. ) Do i know what is expected of me at work: 2. ) Do i have the materials to do my work right: 3. )