HLTH 410 Lecture 4: HLTH 410 - Module 3.1
4 Oct 2018
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Document Summary
Discusses importance of creating healthy corporate culture and delivers insight from over two decades of experience in how things get done, An organization can have any business strategy but if culture is not aligned or supportive, it will not be successful; even if you have the best goals and strategy ever. Culture = collection of values, norms, legends and beliefs that differentiates one group from another. Make sure to use language to communicate/describe each value and what it means. Years ago, you mentioned that culture is how things get done around here . Embrace an open dialogue on the difference between stated values and how things get done. Who you are is more important than what you have to offer, making culture a competitive differentiator. Design = getting together with people in the organization (executive down) to determine culture wanted/needed to be successful. Diagnosis = survey how important norms/values are.
