HTW 309 Lecture Notes - Lecture 23: Intercultural Competence
7 Apr 2020
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Document Summary
A set of behaviors, attitudes and policies that enable health providers to work effectively in cross-cultural situations. Involves the integration and transformation of knowledge about individuals or groups of people into practices. To contribute to the elimination of health disparities. To improve patient satisfaction with health care provider and delivery of services. Familiarization with cultural characteristics, history, values, beliefs and behaviors. Know that differences and similarities exist without judging the differences. Cultural sensitivity and effective delivery of care. Saying they don"t have any or that they don"t exist. Having an unhurried encounter that would lead to cultural sensitivity. Civil rights act mandate that all federal health care organizations must provide language assisted services at no cost to those who need it. Arise from cultural backgrounds, family backgrounds, and personal experiences. Affect health beliefs and practices and behaviors in both the health provider and the recipient. Increase the number of workers who speak english and another language.
