B MGT 341 Lecture Notes - Lecture 24: Fax, Whitelist, Job Security

• School: SUNY Albany
• Department: Management
• Course: B MGT 341
• Professor: Marty Fogelman

Document Summary

Trust: a positive expectation that another will not through words, actions, or decisions act opportunistically, mistrust drives out trust, trust begets trust, growth often masks mistrust, downsizing tests trust, trust increases cohesion, mistrusting groups self-destruct, mistrust reduces productivity. The importance of trust today: changing business structures. Traditional psychological contract: per(cid:272)ei(cid:448)ed (cid:862)e(cid:454)(cid:272)ha(cid:374)ge agree(cid:373)e(cid:374)t(cid:863, mainly unwritten and not formally binding. Loyalty de-emphasized: tress (cid:862)e(cid:373)plo(cid:455)a(cid:271)ilit(cid:455)(cid:863, more transactional than relational (cid:862)tra(cid:374)sitio(cid:374)al(cid:863) (cid:272)o(cid:374)tra(cid:272)t (cid:272)halle(cid:374)ges. Informational: how information about an employee is collected and used: communications: employee use of e-mail, internet, telephone, fax, etc, experimental: physical searches, video surveillance, drug and alcohol tests, etc, medical, genetic, financial, etc. Controlling online activity: monitoring software, records activities, number of keystrokes per hour, computer snapshots, filtering, database, blacklist, (cid:862)(cid:449)hitelist(cid:863, keyword. Employee judgments about whether their work situation is fair. Justice perceptions in organizations have been found to be related to: Job performance: withdrawal behaviors, counterproductive behaviors, self-perceptions.