B MGT 341 Lecture Notes - Lecture 6: Job Satisfaction, Theory X And Theory Y

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Foundations of Employee Motivation
Motivation
Refers to the psychological processes that underlie the direction, intensity, and persistence of
behavior or thought.
Types of Motivation
Extrinsic
Intrinsic
Two Fundamental Perspectives on Motivation
Content theories
o Focus on identifying internal factors such as needs and satisfaction
Process theories
o Focus on explaining the process by which internal factors and environmental
characteristics influence employee motivation
Content Theories of Motivation:
McGrego’s Theo X ad Theo Y
Theory X
o Employees dislike work
o Can only be motivated with rewards and punishments
Theory Y
o Employees are self-engaged, committed, responsible, and creative
Maslow’s Hieach of Needs
1. Self-Actualization
2. Esteem
3. Social
4. Safety
5. Physiological
To motivate employees:
o Remember employees have needs beyond a paycheck
o Focus on satisfying employee needs related to self-concepts:
Self-esteem
Self-actualization
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Document Summary

Foundations of employee motivation: refers to the psychological processes that underlie the direction, intensity, and persistence of behavior or thought. Two fundamental perspectives on motivation: content theories, focus on identifying internal factors such as needs and satisfaction, process theories, focus on explaining the process by which internal factors and environmental characteristics influence employee motivation. Mcgrego(cid:396)"s theo(cid:396)(cid:455) x a(cid:374)d theo(cid:396)(cid:455) y: theory x, employees dislike work, can only be motivated with rewards and punishments, theory y, employees are self-engaged, committed, responsible, and creative. Expectancy (eiv) theory: holds that people are motivated to behave in ways that produce desired combinations of expected outcomes, 3 elements: expectancy, instrumentality, valence, motivation will be high when all three elements in the model are high. If any element is near zero, motivation will be low. V(cid:396)oo(cid:373)"s e(cid:454)pecta(cid:374)c(cid:455) theo(cid:396)(cid:455) (cid:894)eiv(cid:895: expectancy, effort performance perception as a factor.

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