B MGT 341 Lecture Notes - Lecture 6: Job Satisfaction, Theory X And Theory Y
Foundations of Employee Motivation
Motivation
• Refers to the psychological processes that underlie the direction, intensity, and persistence of
behavior or thought.
Types of Motivation
• Extrinsic
• Intrinsic
Two Fundamental Perspectives on Motivation
• Content theories
o Focus on identifying internal factors such as needs and satisfaction
• Process theories
o Focus on explaining the process by which internal factors and environmental
characteristics influence employee motivation
Content Theories of Motivation:
McGrego’s Theo X ad Theo Y
• Theory X
o Employees dislike work
o Can only be motivated with rewards and punishments
• Theory Y
o Employees are self-engaged, committed, responsible, and creative
Maslow’s Hieach of Needs
1. Self-Actualization
2. Esteem
3. Social
4. Safety
5. Physiological
• To motivate employees:
o Remember employees have needs beyond a paycheck
o Focus on satisfying employee needs related to self-concepts:
▪ Self-esteem
▪ Self-actualization
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Document Summary
Foundations of employee motivation: refers to the psychological processes that underlie the direction, intensity, and persistence of behavior or thought. Two fundamental perspectives on motivation: content theories, focus on identifying internal factors such as needs and satisfaction, process theories, focus on explaining the process by which internal factors and environmental characteristics influence employee motivation. Mcgrego(cid:396)"s theo(cid:396)(cid:455) x a(cid:374)d theo(cid:396)(cid:455) y: theory x, employees dislike work, can only be motivated with rewards and punishments, theory y, employees are self-engaged, committed, responsible, and creative. Expectancy (eiv) theory: holds that people are motivated to behave in ways that produce desired combinations of expected outcomes, 3 elements: expectancy, instrumentality, valence, motivation will be high when all three elements in the model are high. If any element is near zero, motivation will be low. V(cid:396)oo(cid:373)"s e(cid:454)pecta(cid:374)c(cid:455) theo(cid:396)(cid:455) (cid:894)eiv(cid:895: expectancy, effort performance perception as a factor.