BUSN 70 Lecture Notes - Lecture 18: Hierarchical Organization, The One Minute Manager, Internal Communications
13 Mar 2021
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Document Summary
The flow of communication in an organizational hierarchy. Flow of communication within the formal organizational structure as depicted on organizational charts. Flows from lower to higher levels of the organization. Includes information such as progress reports, suggestions for improvement, inquiries, and grievances. Refers to the traditional flow of information from upper organizational levels to. Typically involves directions, the assignment of tasks and responsibilities, performance feedback, and certain details about the organization"s strategies and goals. Involves the exchange of information among colleagues and peers on the same organizational level, such as across or within departments. Information informs, supports, and coordinates activities both within the department and with other departments. When individuals from different units and organizational levels communicate. With firms downsizing and increasing the use of work teams, workers are being required to communicate with others in different departments and on different levels to solve problems and coordinate work. Allows companies to have more control over computing resources.
