SOC 101 Lecture Notes - Lecture 11: Mass Society, Group Dynamics, Reference Group
Document Summary
Social groups (ideal types: primary, small, intimate, informal, expressive, orientation: personal, function: diffuse, solidarity: mechanical, secondary, large, impersonal, formal, instrumental. Group characteristics: reference group, group dynamics, ingroup/outgroup sentiment, group size, group think, expressive/instrumental leaders, mass society, conformity, iron law of oligarchy. Formal organization: impersonal, instrumental, rigid patterns of organization, cohesion by interdependence. Types of organizations: coercive meant to exert power and control, ex: government, renumerative doing it for the money, ex: any type of business, normative ideology or a value system to promote, ex: churches. Bureaucracy: form of organization, be efficient and effective, no worry about sentiment or the right thing to do, but rather getting the job done, rationality, hierarchy, authority, communication, accountability, specialization, rules and regulations, (cid:862)office(cid:863, formal communication. Bureaucratic dysfunctions: inflexibility, inertia, goal displacement, empire building, protectionism, gatekeeping, ritualism. 2: waste, personnel, material, client, miscommunication, dehumanizing, irrational rationality.
