MGT 461 Lecture Notes - Lecture 2: Counterproductive Work Behavior, Organizational Citizenship Behavior, Job Performance
Document Summary
Applicants who score high on selection tests are predicted to do well in their future job performance. Traditionally, it has meant task performance, since most jobs involved physical activities. Selection tools measured knowledge of topics and tasks. Concept of job performance and nature of selection tests changed: Workers think, plan, make observations, draw conclusions, interpret data. Task performance still the primary component of job performance. Work characteristics measured include numerous scales of social processes, culture, and work context. Three facets of job performance in addition to ask performance. Count the number of produced items or services rendered. Supervisors make judgements on a worker"s job behaviors. Type of selection measures used to predict job performance. Measuring wrcs with job-knowledge tests and having applicants perform parts of the job continue to be used. O*net database identifies four general categories of characteristics: Traditional applications expanded to include job and task-related information.
